Shipping Policy

1). Notice about our shipping costs:  The shipping costs as shown on the order: does not necessarily represent the carrier's published rates and may include additional charges levied by the merchant. The shipping fee is just an estimate fee for the shipping. The actual cost will be adjusted at the Giannios™ Candy office.

2.) Processing time may take one day to three weeks. This depends upon the time of the season. The Christmas season could take up to three weeks processing time depending upon the product ordered and the volume of orders that are sent or phoned in. All orders will be sent, some may arrive the week between Christmas and New Year.  The Easter season can take up to two weeks.

3). Three weeks prior to a holiday, depending upon how many orders are being processed, we will use our discretion with the shipping preference with added charges to make sure your package is delivered to its destination on time.

4). Giannios™ Candy shipping packages are automatically insured up to $100.00 and any package exceeding this amount will be automatically charged 50 cents more per $100.00, to be added to the customer's bill.

5). If a customer requests a UPS Signature Requirement, a fee of $3.00 will be added to the customer's bill.

6). If a customer requests a COD a fee of $10.00 will be added to a customer's bill. COD's are collected by UPS Driver in the form of Cashier's Check or Money Order.

7). UPS Next Day Saver- The party will receive the package the next day from the day that Giannios™ Candy ships the package. For instance: Monday ship day receive date Tuesday. Tuesday ship day receive date Wednesday providing there is no unforeseen problem: wrong address no apartment number etc.  Please remember UPS does not deliver on Saturday or Sunday unless special arrangements are made with Giannios™ Candy for a Saturday delivery.

8). UPS 2nd day Shipping- The party will receive the package 2 days from the day that Giannios™ Candy ships the package. For instance: Monday ship day receive date Wednesday. Tuesday ship day receive date Thursday providing there is no unforeseen problem: wrong address no apartment number etc.  Please remember UPS does not deliver on Saturday or Sunday unless special arrangements are made with Giannios™ Candy for a Saturday delivery.

9). UPS 3rd Day Shipping- The party will receive the package 3 days from the day Giannios™ Candy ships the package. For instance: Monday ship day receive date Thursday. Tuesday ship day receive date Friday providing there is no unforeseen problem: wrong address no apartment number etc.  Please remember UPS does not deliver on Saturday or Sunday unless special arrangements are made with Giannios™ Candy for a Saturday delivery.

10). UPS Ground - The party will receive the package anywhere from 1 to 7 working days from the day Giannios™ Candy ships the package. Also, during the busy holiday season the shipping time does double. Please remember UPS does not deliver on Saturday or Sunday unless special arrangements are made with Giannios™ Candy for a Saturday delivery number etc.

11.) Processing time may take one day to two weeks depending on how busy the dept. is. The Christmas season may take one day to three weeks.

Giannios™ Candy can ship outside the continental United States and to Post Office Box, APO, AFPO and FPO addresses but, you need to call: 1-800-882-2639 or email info@giannios.com for the cost of the shipping process.

Thank You!.

Warm Weather Shipping Policy

Check the weather forecast for you shipping destination.

Giannios™ Candy reserves the rights to postpone any shipments to certain destinations during the hottest months of the year. The customer shall be notified when this will happen.

Example: Texas 110 degrees, Florida 100 degrees, and several other states.

Please remember our quality chocolates must be protected from high temperatures. Consequently, during warm months we automatically use Ice Pack Shipping Charges: First day, second day, third day or ground service which ever is determined needed.  We use these during months where the statistical average high temperature of either Pennsylvania or the state where your order is shipped exceeds 70° F. Please keep in mind that when it is 70° F and sunny, the inside of a delivery truck can exceed 90° F and chocolate will melt! Warm weather shipping includes one or more reusable Ice Packs.

Year-round Warm Weather Destinations
 - Florida

March through November Warm Weather Destinations
 - Arizona and Louisiana

April through September Warm Weather Destinations
 - Oklahoma

April through October Warm Weather Destinations
 - Alabama, Arkansas, California, Georgia, Hawaii,  Mississippi, Nevada, New Mexico, North Carolina, South Carolina, Tennessee, Texas, Virginia and Canada.

May through September Warm Weather Destinations
 - Colorado, Connecticut, Delaware, District of Columbia, Idaho, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nebraska, New Hampshire, New Jersey, New York, North Dakota, Ohio, Oregon, Pennsylvania, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming.

May through October Warm Weather Destinations
 - Kansas and West Virginia

Processing time may take one day to two weeks. The Christmas season may take one day to three weeks for process time.

Holiday Delivery Guide
 Order Deadlines

Holiday
For delivery on or before:

  - Thanksgiving
  - Christmas
  - Easter

Standard
 Delivery order by:

Thanksgiving Two weeks before the holiday
Christmas Four weeks before the holiday
Easter Three weeks before the holiday

Rush
 2 Day Air order by:

Thanksgiving One week before the holiday
Christmas Two weeks before the holiday
Easter One week before the holiday